About Gigi & Tom
Gigi & Tom is a modern lifestyle and gifting brand offering a curated range of elegant, meaningful products including candles, jewellery, homewares, and wellness essentials. Designed for those who value simplicity, beauty, and thoughtful living, each piece is chosen for its quality, aesthetic appeal, and emotional connection.
The Challenge
Gigi & Tom were with a 3PL warehouse that was underperforming.
The main issues were:
- they were very expensive
- breakages were too high
- they used antiquated systems
Given Gigi & Tom’s laser like focus on a superior unboxing and overall customer experience, this was causing major issues for the brand.
The Solution
After capturing all of their requirements, warenous led a targeted search for 3PL providers that could handle all of Gigi & Tom’s products (including the fragile ones) as well as be competitive on price.
Once all proposals were received, we reviewed them together and discussed the benefits of each warehouse. We then undertook financial modelling for them to ensure 3PL warehouse costs were compared on a like for like basis.
After determining a shortlist of 3PL warehouses, we briefed Abbie on the key questions to ask each 3PL during a warehouse visit.
Following the visit, Abbie from Gigi & Tom identified a suitable 3PL and subsequently transitioned across to that 3PL warehouse.
The Results:
- They saved 40% on their logistic’s costs
- Breakages reduced to a negligible level
- On receiving their items, the warehouse provided guidance on how they could further reduce their costs
Partner with warenous to transform your order fulfillment solution. With expertise in 3PL warehousing and warehouse optimisation, we support businesses to achieve cost savings and efficiency gains. Contact us today for a better fulfillment solution.
