3PL Survey

We know we’re often the first to share your brand with potential customers. We want to showcase your brand in the best way possible.

Please fill out the survey below to help us do this well.

If you have any questions, feel free to contact Andrew at andrew@warenous.com

Step 1 of 3 ⏱ Takes approximately 15–20 minutes

Company Overview

Warehouse Profiles

Review & Submit

🔘 Resuming your saved survey. Your previous answers have been restored — pick up where you left off.

Step 1 of 3

Company Overview

Performance, technology & brand

Company Details

Company / 3PL Name *

Trading Name (if different)

Primary Contact Name

Contact Email

Contact Phone

Website

Countries of Operation *

Tick all that apply.

Australia New Zealand United States United Kingdom Canada Singapore Germany Netherlands France Belgium Italy Spain Poland Sweden Denmark Norway Finland Switzerland Austria Japan China India UAE South Africa Brazil Mexico Other

Years in Operation

<2 2–5 5–10 10–20 20+

Number of Employees

1–10 11–50 51–200 200+

Brand & Marketing

This information is used to create your marketing profile PDF — be as descriptive as possible.

Company Tagline / Headline

What makes your business unique? (USP)

Be as descriptive as possible

Notable Client Brands

Optional

Awards / Industry Recognition

Industry / Vertical Specialisations

Tick all that apply.

Alcohol Apparel Automotive Beauty & Skincare CBD Chemical Cleaning Products Direct Selling / MLM Electronics Food & Beverage Footwear Furniture Health & Wellness Home Goods Industrial Lighting Lumber Medical Devices Office Supplies

Performance KPIs

Order Accuracy (%)

e.g. 99.8%

Inventory Accuracy (%)

e.g. 99.5%

Dock-to-Stock (hrs)

e.g. 4 hrs

On-Time Dispatch (%)

e.g. 98%

Order Cut-Off Time

6:00 AM 7:00 AM 8:00 AM 9:00 AM 10:00 AM 11:00 AM 12:00 PM 1:00 PM 2:00 PM 3:00 PM 4:00 PM 5:00 PM 6:00 PM No cut-off

Timezone

e.g. AEST (UTC+10)

Returns Processing Time (hrs)

e.g. 24 hrs

Technology & Systems

Warehouse Management System (WMS)

e.g. CartonCloud, 3PL Central, SAP EWM

Customer-Facing Portal?

Yes No In Development

EDI Capability?

Yes No

Real-Time Inventory Visibility for Clients?

Full Real-Time Daily Refresh No

Reporting & Analytics Provided to Clients

Describe what's available

eCommerce Platform Integrations

Storefronts

Tick all that apply.

Shopify Shopify Plus WooCommerce Magento / Adobe BigCommerce Wix Squarespace NetSuite Salesforce Commerce

Marketplaces

Tick all that apply.

Amazon eBay Walmart Marketplace Target Marketplace TikTok Shop Etsy OnBuy (UK) Not On High Street Wayfair Zalando (EU) Otto (DE) Cdiscount (FR) Bol.com (NL/BE) Fnac Darty (FR) Allegro (PL) Lazada (SEA) Shopee (SEA) Noon (UAE)

Customer Support & Account Management

Dedicated Account Manager?

Yes (Included) Yes (Additional Cost) No

Customer Service

How are urgent queries raised?

Phone Email Live Chat Support Portal Dedicated Slack / Teams Channel Other

How are standard queries raised?

Phone Email Live Chat Support Portal Dedicated Slack / Teams Channel Other

SLA — Urgent Query Response Time

e.g. Within 1 hour

SLA — Standard Query Response Time

e.g. Within 24 hours

Commercial Terms

Minimum Contract Term

No Minimum 6 Months 12 Months 2 Years 3 Years

Minimum Warehouse Spend Per Week

e.g. $500/week

Minimum Volume Requirement

Maximum Active SKUs Per Client

Barcoding Required?

We Can Provide Yes — Client Must Supply No

Company Logo

Upload your logo below. PNG or SVG preferred — high resolution. Max 5 MB.

Company Logo

PNG, SVG, JPG — max 5 MB

📷

Click or drag & drop to upload

PNG, SVG, JPG — max 5 MB

Step 2 of 3

Warehouse Profiles

One profile per facility. Photos are important — aim for 3–5 images per warehouse.

Warehouse 1

Facility Name / Location

Address

Total Warehouse Area (m² or ft²)

Number of Loading Docks

Storage Types Available

Tick all that apply.

Ambient / Dry Air Conditioned Humidity Control Refrigerated Frozen Free Trade Zone (FTZ) Public Bonded Warehouse Long-term Storage Cross-dock Hazmat: Corrosive Hazmat: Explosive Hazmat: Flammable Hazmat: Toxic & Poison

Value Add Services

Tick all that apply.

Bundle on Demand Client Branded Boxes Engraving Gift Wrapping Handwritten Notes Inserts / Dynamic Pre-Kitting Print on Demand Product Rework Returns Processing

Fulfillment Types

Tick all that apply.

Amazon FBA Prep TikTok Shop Fulfillment DTC Fulfillment B2B via EDI B2B Non-EDI Marketplace Fulfillment Click & Collect Non-3PL Carrier Pick Up

Certifications / Accreditations

Tick all that apply.

cGMP Compliant C-TPAT EPA Facility Compliant FDA Registered GSA Approved HACCP Health Canada Site Licence ISO 13485 ISO 14001 ISO 22716 ISO 45001 ISO 9001

Security Features

e.g. CCTV, Alarm, Manned Guard

Operating Hours

Facility Notes / Special Capabilities

Facility Photos

Upload 3–5 high-quality photos. PNG, JPG — max 5 MB each.

📷

Click or drag & drop to upload

Upload 3–5 high-quality photos. PNG, JPG — max 5 MB each.

Warehouse 2 (if applicable)

Facility Name / Location

Address

Total Warehouse Area (m² or ft²)

Number of Loading Docks

Storage Types Available

Tick all that apply.

Value Add Services

Tick all that apply.

Bundle on Demand Client Branded Boxes Engraving Gift Wrapping Handwritten Notes Inserts / Dynamic Pre-Kitting Print on Demand Product Rework Returns Processing

Fulfillment Types

Tick all that apply.

Amazon FBA Prep TikTok Shop Fulfillment DTC Fulfillment B2B via EDI B2B Non-EDI Marketplace Fulfillment Click & Collect Non-3PL Carrier Pick Up

Certifications / Accreditations

Tick all that apply.

cGMP Compliant C-TPAT EPA Facility Compliant FDA Registered GSA Approved HACCP Health Canada Site Licence ISO 13485 ISO 14001 ISO 22716 ISO 45001 ISO 9001

Security Features

e.g. CCTV, Alarm, Manned Guard

Operating Hours

Facility Notes / Special Capabilities

Facility Photos

Upload 3–5 high-quality photos. PNG, JPG — max 5 MB each.

📷

Click or drag & drop to upload

Upload 3–5 high-quality photos. PNG, JPG — max 5 MB each.

Additional Warehouses: Please duplicate this section for each additional facility.

Step 3 of 3

Review & Submit

Check all sections before submitting.

Submission Checklist

Checklist

Tick all that apply.

Company details completed Brand & marketing section completed Industry verticals selected Performance KPIs filled in Technology & systems answered eCommerce integrations selected Customer support section completed Commercial terms completed Company logo attached Warehouse profile(s) completed Facility photos attached (3–5 per site)

How to Submit

Email your completed survey and any attachments to andrew@warenous.com — you will be contacted once your profile is ready for review. Your responses are private and saved securely.

Contact Details

Australia

+61 406 235 980

US Toll Free

888 807 2360

andrew@warenous.com

✓ Thank you!

Your survey has been submitted. Andrew will be in touch once your profile is ready.

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Your responses are private and saved securely. Other warehouses cannot see your responses.

Aust Contact

+61 406 235 980

US Toll Free

888 807 2360

andrew@warenous.com